We get it! Sometimes you need a hand to book your epic surf or understand the experience, we’re here to help

Many of your questions can be answered via the options below:

• Check out the handy FAQs
• Booking Made Easy: Quick Guides
• Fin the Chat Bot (bottom right corner)

Get in touch

Our Guest Services team is here to help

We recommend submitting your enquiry via the webform, as it allows you to include all relevant details and attachments upfront, helping us resolve your enquiry more efficiently

We aim to respond to all form submissions within 4 hours

Phone support is also available, with wait times varying during busy periods.

Melbourne
Call: (03) 9344 1548
Address: 309 Melrose Dr, Melbourne Airport VIC 3045

Sydney
Call: (02) 9000 1548
Address: 15 Hill Rd, Sydney Olympic Park NSW 2127