Whether you’re planning ahead or booking on the go, the URBNSURF booking experience makes managing your surfs simple and fast
All guests are encouraged to create a new account, where all of your surf products and past Sessions are saved in one place, under one name
• All your surfs in one place
View your Sessions and products together in a single, easy-to-manage account
• Easy booking and cancelling
Book, reschedule, or cancel Sessions in just a few clicks
• Quick re-booking from past sessions
Loved a Session? Re-book it fast straight from your booking history
1. How do I link my account?
All guests are required to create a new My URBNSURF Account. This will link your account and bring all your surfs into one place.
Steps:
1. Click Log in from the URBNSURF website
2. Choose ‘Create an Account’
3. Recreate your account with the same first name, last name and email you usually use with URBNSURF
4. Set a new password
4. You will receive a verification code in your email inbox
5. Enter the code and log in
6. Your Sessions, products, and bookings will link automatically
2. What happens if I don’t have an account yet?
Creating an account makes booking faster and allows you the ability to manage your surfs
Steps:
1. Click Log in on the URBNSURF website
2. Choose ‘Create an Account’
3. Verify your email and log back in
4. Start booking — your dashboard will be ready
3. How do I rebook a past session quickly?
Rebook your favourite surf in just a few taps
Steps:
1. Go to your dashboard
2. Open Past Surfs
3. Select the Session you want to repeat
4. Tap Quick Rebook
5. Confirm your time and you’re booked
Still have questions? Check out the full FAQs below
